In-product workflow guidance
Nina is designed to guide users through real workflows inside the product rather than only answering questions. The home page says it highlights the next step on screen and moves with the user until the task is complete.
Nina
ReclamarNina is an AI product assistant from AgenQ that helps SaaS teams onboard users, answer product questions, and guide people through workflows inside the product. It is embedded with an SDK and can be taught through documentation and recorded workflows.
What Nina does
Nina is an AI product assistant from AgenQ for SaaS businesses that need help with onboarding, support, and training. The product is built to work inside the application, where it can answer questions and guide users through real workflows instead of sending them to separate help content.
According to the site, teams add Nina with a lightweight SDK, upload documentation, and record their most important workflows. Users then ask questions in plain English and receive step-by-step guidance in context, which is intended to reduce repeat onboarding calls, support tickets, and manual handholding.
Core capabilities
Workflow-based training
The product can be taught with click-by-click workflows, not just documents. The home page describes recording the actual paths users take to get work done, so guidance reflects how the software is used.
Natural-language help
Users can ask questions in plain English while working inside the product. The site shows an example such as asking how to invite a team, then being guided through the steps live.
Tiered learning control
The pricing page distinguishes plan levels by learning mode, from admin-guided learning in Starter to guided plus smart learning in Growth and advanced autonomous learning in Enterprise.
Usage analytics
Plans include analytics and insights, with basic analytics on Starter, standard analytics on Growth, and advanced analytics and reporting on Enterprise.
Deployment and SDK options
Deployment and management scale by plan, with secure multi-tenant deployment on Starter and Growth and private or isolated deployment on Enterprise. The pricing page also notes SDK access across tiers, with advanced or custom SDK access on Enterprise.
Where Nina fits
New user onboarding
For SaaS teams that repeat the same onboarding explanations, Nina can walk new users through the product directly where they are working, instead of relying on training calls or videos.
Multi-step workflow guidance
For products with complex processes, teams can record the steps users actually need to complete and let Nina guide them through those paths in context.
In-product support deflection
For support teams handling frequent how-to requests, Nina can answer questions inside the product so users do not need to open a separate ticket for routine help.
Documentation-assisted help
For products whose documentation is not enough on its own, Nina can combine uploaded docs with workflow guidance to help users find and complete tasks.
Scaled deployment across teams
For teams that want more control over learning behavior as they scale, the pricing tiers separate admin-guided, guided-smart, and autonomous learning modes.
Pros and Cons
Pros
- Designed to guide users inside the product, not just answer questions in a separate help surface.
- Supports workflow-based teaching using recorded click paths, which fits products with multi-step processes.
- Covers both text and voice interactions on the pricing page.
- Offers usage analytics and reporting, with more detail available at higher tiers.
- Includes a trial on the product page and a Talk to Sales path for plan selection and enterprise needs.
Cons
- The site does not provide detailed integration coverage beyond an SDK example and plan-level SDK access.
- Advanced autonomy, analytics, and deployment controls are reserved for higher-tier plans.
FAQ
How is Nina installed into a product?
Nina is intended to be added to a SaaS product with a lightweight SDK. The pricing page says SDK access is included on all plans, and the home page shows an example install snippet with an @agenq/sdk import and a projectId.
What kinds of products is Nina best suited for?
AgenQ positions Nina for software with complex, multi-step workflows, repeated onboarding questions, and support-heavy guidance needs. The home page specifically mentions onboarding, customer support, and training for SaaS businesses.
What does Nina need to learn a product?
The home page says you can upload docs so Nina can answer product questions right away, and record your top workflows so it can guide users through them inside the product.
How do the plans differ?
The pricing page shows that plans differ by scale, autonomy, and control. Starter uses admin-guided learning, Growth adds guided plus smart learning, and Enterprise adds advanced autonomous learning.
Is there a trial or sales contact option?
AgenQ offers a 7-day free trial on the Nina page, and the pricing page includes a Talk to Sales flow for plan selection and enterprise inquiries.
Quick Facts
- Category
- AI product assistant
- Primary use
- Onboarding, support, and training for SaaS products
- Platform
- Embedded in-product via SDK
- Website domain
- agenq.com
- Pricing model
- Tiered monthly plans with annual billing options and Talk to Sales for enterprise
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