Unified search across workplace tools
Connect Dashworks to apps, docs, websites, messaging tools, and data sources so employees can search across information that would otherwise stay siloed.
Overview
Dashworks is an AI assistant for workplace questions. It connects company apps, docs, websites, and messaging tools into a unified search experience so teams can ask questions in natural language and get answers from the information they already use.
The product is aimed at internal knowledge retrieval rather than general chat. The site describes use cases across support, sales, engineering, and product teams, and says Dashworks can be used in Slack or through a browser-based workflow while returning answers with citations.
Features
Real-time answers with citations
Dashworks returns answers from live data and includes citations, which helps users verify where each answer came from and reduces reliance on stale syncs.
Custom AI assistants
Create one bot or several assistants for different workflows, including onboarding, product questions, and support use cases.
Slack and browser access
Use Dashworks inside Slack or as a browser homepage, and let teams ask questions without switching to a separate search portal.
No-indexing security model
The product is positioned around a no-indexing approach, with live API calls and immediate permission updates described on the security page.
Tiered team deployment
Pricing and integration pages show support for plans and connectors that scale from basic team search to business and enterprise needs, including org-wide integrations and multiple accounts for integrations.
Use Cases
Customer support
Support teams can search historical tickets, docs, and product wikis to answer customer questions faster and reduce repeated lookup work.
Sales enablement
Sales teams can pull answers about accounts, contacts, and customer details from connected systems to respond more quickly during deals.
Engineering and on-call
Engineers can search code, issues, docs, and Slack threads when tracking down bugs, on-call context, or technical answers.
Product management
Product teams can ask questions about product data across tools to create a shared knowledge base for internal product questions.
HR and internal questions
People teams can use Dashworks in Slack or the browser to answer recurring internal questions and direct employees to the right source information.
Pros and Cons
Pros
- Searches across multiple workplace tools instead of requiring users to check each app separately.
- Uses live search and citations to surface current answers and show where they came from.
- Supports team-specific assistants for different functions and workflows.
- Provides Slack and browser-based access for common day-to-day usage.
- Advertises a no-indexing approach and real-time permission updates on the security page.
Cons
- The source does not describe every available integration in full detail, so fit for a specific stack may require checking the integrations page.
- Some security and deployment capabilities are plan-dependent, with enterprise-oriented items such as SSO, SCIM, API access, and custom data retention listed separately on the pricing page.
FAQ
How does Dashworks answer workplace questions?
Dashworks connects to company apps, websites, and docs, then answers questions using live search with citations from the connected sources.
How quickly can a team get started?
The source pages show support for setup in minutes, without lengthy indexing, so teams can begin searching after connecting their apps.
Who is Dashworks for?
Dashworks is presented as a team product for workplace questions, with use cases spanning support, sales, engineering, and product teams.
What pricing plans are available?
The pricing page lists Team, Business, and Enterprise plans. Team starts at $12 per seat per month on monthly billing or $10 per seat per month on yearly billing, and Business starts at $15 per seat per month on monthly billing or $12 per seat per month on yearly billing.
Does Dashworks require indexing or a single deployment model?
The security page says Dashworks uses a no-indexing approach and supports deployments as SaaS or on your own cloud infrastructure.
Quick Facts
- Category
- AI assistant for workplace questions
- Website
- dashworks.ai
- Primary users
- Teams using internal knowledge across apps
- Pricing
- Paid Team, Business, and Enterprise plans; 14-day free trial mentioned
- Access
- Slack and browser extension / browser homepage
- Security model
- No-indexing approach with live API access
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