Fynd Kaily

Fynd Kaily is a conversational AI agent platform for sales, support and marketing teams. Automate customer conversations across chat, voice, WhatsApp, web and mobile apps.

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What Fynd Kaily does

Fynd Kaily is a conversational AI agent platform for sales, support, and marketing teams. The product is designed to automate customer conversations and related tasks across chat, voice, WhatsApp, webpage, and mobile app channels, rather than acting as a static chatbot.

The site positions Kaily as a no-code way to build agents that can use business data, trigger workflows, and hand off to humans when needed. The pricing page shows tiered plans for individuals, teams, and enterprise buyers, with a 30-day free trial on Growth and Business plans and custom pricing for Enterprise.

Core capabilities

Conversational task automation

Create AI agents that respond to questions and complete tasks instead of stopping at scripted replies.

Agent builder and customization

Build agents around brand language, data sources, and workflows so responses stay tied to the business context.

Data source syncing

Connect real-time data sources to keep answers current and reduce manual updates to content.

AI workflows

Trigger actions through no-code workflows, including tasks that move beyond chat into operational steps.

Analytics dashboard

Track resolution time, CSAT, and support outcomes from a single dashboard.

Multi-channel deployment

Route the agent across widget, webpage, WhatsApp, call, and mobile app surfaces, with email and Slack noted as coming soon on the pricing page.

Practical use cases

Customer support automation
Deploy an AI support agent that answers common questions, collects details, and escalates to a human agent with context when the issue needs attention.
Sales assistance and lead capture
Use the platform for lead handling and sales conversations, including guided replies and actions across chat and voice surfaces.
Website and ecommerce assistance
Build shopping assistants or public-facing web agents that help visitors explore products and get answers on a website or public webpage.
Operational workflow automation
Create no-code workflows that let the AI agent trigger follow-up actions after a conversation, rather than only providing information.
Knowledge-base driven responses
Use data-source syncing to keep an agent current as documentation, FAQs, or other business content changes.

Pros and Cons

Pros

Supports multiple deployment surfaces, including widget, webpage, WhatsApp, call, and mobile apps.
Combines AI chat with workflows, data syncing, and human handoff instead of limiting the product to FAQ-style replies.
Offers tiered pricing with a 30-day free trial on Growth and Business plans.
Includes analytics for tracking resolution time, CSAT, and support performance.
Publishes compliance and security messaging on the site, including SOC 2 Type II and GDPR references.

Cons

Some channels and capabilities are still marked as coming soon, including email and Slack on the pricing page.
Advanced needs may require higher tiers or enterprise pricing, since the site offers custom limits for larger deployments.

FAQ

What is Fynd Kaily?

Fynd Kaily is a conversational AI agent platform that automates customer support, sales, and marketing tasks across chat, voice, WhatsApp, and email. It is positioned for teams that want an AI agent to answer questions and also take action through workflows and integrations.

How does pricing work?

The pricing page shows tiered plans with a Growth plan for individuals and small teams, a Business plan for mid-sized teams, and an Enterprise option with custom pricing. Growth and Business include a 30-day free trial with no credit card required.

Can it connect to existing business tools?

The site says Fynd Kaily supports native integrations with leading CRMs, order-management systems, ecommerce platforms, and Slack, and also offers custom API hooks for other tools.

Can human agents take over conversations?

Yes. The site states that Fynd Kaily supports seamless human handoff, so live agents can join chats or voice calls with full context and conversation history.

Where can I deploy it?

The site describes deployment across widget, webpage, WhatsApp, call, and mobile apps, with email and Slack listed as coming soon on the pricing page. The exact setup path will depend on the channel and plan.

Quick Facts

Category: Conversational AI agent platform
Primary users: Sales, support, and marketing teams
Deployment: Widget, webpage, WhatsApp, call, mobile apps
Pricing: Paid plans with 30-day free trial on Growth and Business; custom Enterprise pricing
Source domain: kaily.ai
Former name: Copilot.live

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