AI guest messaging
Reply to guest messages using listing information, message history, and local data. Turn on Autopilot to let the system respond automatically.
ProhostAI
ClaimProhostAI is an AI platform for short-term rental hosts and property managers that combines guest messaging with workflows, cleanings, tasks, guidebooks, and direct booking. It offers a free Starter plan, a paid Pro plan, and integrations with common hosting tools and channels.
Overview
ProhostAI is an AI platform for short-term rental hosts and property managers. It starts with AI guest messaging and expands into automated operations, including cleanings, tasks, upsells, guidebooks, team communication, and direct booking.
The product is designed to centralize day-to-day hosting work in one place. The site positions it for hosts with 1 to 300+ properties and highlights tools for messaging, workflows, AI employees, smart devices, guest reviews, and a direct booking site.
Core capabilities
AI workflows
Describe a process in plain language and let the AI Builder create the workflow steps, tools, and logic. Workflows can trigger on bookings, guest messages, completed cleanings, or schedules.
AI employees
Create specialized AI employees for messages, tasks, cleanings, devices, and operations, with roles, schedules, tools, and boundaries.
Automated cleanings and task management
Automatically schedule turnover cleanings, assign cleaners, send reminders, track supplies, and support autopay and multilingual workflows.
Guest operations tools
Generate guest guidebooks, scheduled messages, reviews, upsell offers, and AI memory that improves from prior interactions and property data.
Integrations and developer access
Connect listings and channels across Airbnb, PMS platforms, WhatsApp, Gmail, SMS, Stripe, and more, with API, MCP, and webhooks available on Pro.
Common use cases
Guest communication at scale
Use AI messaging to draft or automatically send guest replies based on listing details, prior conversations, and local data, reducing time spent in the inbox.
Event-driven operations
Create automated workflows that react to bookings, guest messages, cleaning completion, or schedules, then trigger cleanings, notifications, or other operational steps.
Turnover cleaning coordination
Set up cleaning schedules, assign cleaners, send reminders, and attach photo proof or checklists so turnover work stays organized across multiple properties.
Centralizing host workflows
Generate guidebooks, scheduled messages, reviews, tasks, and upsell offers from the same platform instead of switching between separate tools.
Direct booking and guest relationship management
Use the direct booking site, Stripe payments, and guest profiles to manage repeat guests and direct reservations from one system.
Pros and Cons
Pros
- Combines messaging, cleanings, tasks, guidebooks, reviews, and upsells in one platform.
- Offers a free Starter plan plus a Pro trial, reducing the barrier to evaluation.
- Supports both manual review and autopilot-style automation for guest messaging and workflows.
- Includes integrations and developer access through API, MCP, and webhooks on Pro.
Cons
- Some advanced capabilities and lower commission rates are tied to the paid Pro plan.
- The site does not fully document every integration or workflow limitation on the pages provided.
FAQ
Does ProhostAI have a free plan?
Yes. The pricing page states that Starter is free forever and includes core operations features such as cleaning scheduling, task management, guidebooks, team chat, upsells with commission, and a direct booking site with commission. The Pro plan is paid and adds the full AI feature set, more automation, and lower commission rates.
How long does setup take?
The pricing page says setup takes about 1–2 minutes: connect Airbnb or your property management system, and ProhostAI syncs listings and messages automatically.
Who is ProhostAI designed for?
ProhostAI is built for hosts and property managers with 1 to 300+ properties, and the pricing page also describes an Enterprise plan for 50+ listings.
What integrations are available?
The site says ProhostAI integrates with Airbnb, Hostaway, Hospitable, OwnerRez, Guesty, Stripe, WhatsApp, Gmail, and Twilio, and also offers an API, MCP, and webhooks on higher plans.
Will ProhostAI switch my Airbnb account to the host-only fee model?
No. The pricing page says ProhostAI is not considered a PMS, so it will not switch an Airbnb account to the host-only fee model.
Quick Facts
- Category
- AI operations platform for short-term rentals
- Primary users
- Hosts and property managers
- Pricing shape
- Free Starter plan, paid Pro plan, custom Enterprise plan
- Platform
- Web app with iOS and Android mobile apps
- Integrations
- Airbnb, PMS tools, WhatsApp, Gmail, SMS, Stripe, Twilio, and more
- Source domain
- prohost.ai
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