Train on your company knowledge
Build a knowledge base from uploaded files or imported web content so Cody can answer questions from your own business information.
Overview
Cody is an AI assistant for businesses that is trained on the knowledge base you provide. The site describes it as an intelligent AI employee that can support a team by answering questions, helping with creative work, troubleshooting issues, and brainstorming ideas.
Its core job is to turn company documents, websites, and other business materials into a searchable assistant that returns answers quickly and shows the sources it used. The product is positioned for internal team use, customer support, HR, IT support, marketing, sales, training, and other workflow-specific assistants.
Core features
Multiple knowledge sources
Upload documents directly or bring in content from URLs, including support for crawling an entire website.
Source-backed answers
Have Cody cite the sources it used for each answer so users can verify where the response came from.
Custom bot configuration
Set up specialized chatbots by adjusting role, strictness, and related settings for different tasks.
Bot management tools
Use Prompt Manager, Focus Mode, Conversation Logs, Scratchpad, and Check Sources to control prompts, review interactions, refine outputs, and inspect knowledge sources.
Common use cases
Customer and IT support
Use Cody as a help desk-style assistant that answers questions from support articles and troubleshooting documentation, reducing the time spent searching for solutions.
HR and onboarding
Create a conversational HR assistant that surfaces policy and onboarding information for employees who need quick answers.
Marketing and content work
Set up a marketing assistant to help draft professional emails, generate campaign ideas, translate documents, or produce other routine content.
Business planning
Use Cody as a business consultant assistant that pulls from company knowledge to help teams explore ideas and make decisions with context.
Internal training
Build a training bot that guides employees step by step using information from the company knowledge base.
Pros and Cons
Pros
- Can be trained on business-specific documents, URLs, and website content.
- Provides sources for answers, which helps users verify results.
- Supports a range of business scenarios, from support to creative and operational work.
- Can be shared through link, embed, or popup, making it easy to distribute internally or externally.
- Includes tools for managing prompts, logs, and source checking.
Cons
- The product is built around the knowledge base you supply, so its usefulness depends on the quality and coverage of that content.
- The public pages do not spell out every plan limit or feature difference in one place, so buyers may need to review pricing details carefully.
FAQ
What is Cody used for?
Cody is an AI-powered virtual employee that can answer questions, complete tasks, support onboarding, troubleshoot issues, and help teams generate ideas. It works by searching the company data you provide and returning answers from relevant sources.
What types of content can Cody learn from?
Yes. The site says you can upload documents such as Word files, PowerPoints, PDFs, and other content, and you can also import information from URLs or crawl a website to build the knowledge base.
How can Cody be shared with a team or customers?
Cody can be shared through a link, an inline embed, or a popup embed. The pricing page also mentions website widgets and an API for paid plans.
Is Cody available on a free plan?
The pricing page presents Cody as a paid product with plans, and it also offers a free personal account with 100 credits per month, 100 documents, and a free website widget.
Does Cody replace human employees?
No. The pricing page says Cody is not a replacement for human employees; it is designed to assist and augment teams so they can focus on more important work.
Quick Facts
- Category
- AI assistant for business knowledge
- Primary use
- Answer questions and support team workflows
- Training inputs
- Files, URLs, website content, and documents
- Sharing options
- Link, inline embed, popup embed, website widget
- Pricing
- Paid plans plus a free personal account are listed on the pricing page
- Website
- meetcody.ai
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